Frequently Asked Questions

Most nationalities need an ETA (Electronic Travel Authorization), applied online in minutes — and since May 2026 it is free for 40 countries including the US, UK, EU and India. We walk every guest through it before they fly.

December to April for the south and west coast plus hill country; May to September for the east coast. Safaris run year-round — Yala is best February to July, and Minneriya's famous elephant Gathering happens August to October.

All our tours are private: your own vehicle, driver-guide and a schedule that bends around you. No strangers, no fixed timetable, no waiting for a bus.

Private transport, an English-speaking driver-guide, hotel pickup and drop-off, and all listed activities. Park entry fees are shown separately so pricing stays transparent.

Absolutely — most trips start from one of our templates and end up fully tailor-made. Tell us your dates and interests on WhatsApp and we will sketch a route within a day.

A small deposit confirms your booking; the balance is payable on arrival by card or cash (USD, EUR or LKR).

Yes. Sri Lanka is consistently ranked among the friendliest destinations in Asia, welcomed a record 2.36 million visitors in 2025, and our team supports you 24/7 while you travel with us.

Expect roughly USD 55–85 per day for a comfortable sedan with an English-speaking driver, depending on route and season. Chauffeur-guides (licensed to guide at sites) cost a little more. We quote transparently — no hidden extras.

A half-day jeep safari typically runs on the jeep hire plus park entry fees per person. Udawalawe is generally cheaper and calmer than Yala; full-day safaris cost more but suit keen photographers. Our safari guides break down every cost.

Seven days covers the highlights at pace (Cultural Triangle, hill country, one safari, beach). Ten days is the sweet spot for most travellers; fourteen lets you add the east coast or slow down properly.

Yes — reserved seats open about 30 days ahead and sell out fast, so we book them as part of your itinerary and build the day around the journey, including the right side to sit on.

Cover your shoulders and knees, and remove shoes and hats before entering temple precincts. A light sarong in your daypack solves every situation.